Service & Repair
Through a global network of certified distributor service centres, Sonatest are able to offer local service and support for both equipment and operator.
Customer Loyalty is hard to earn and very easy to lose, that's why Sonatest Service has a commitment to ensure that we meet your expectations every time you deal with us.
Sonatest want you to experience the highest possible standard of service through the knowledge of our experienced staff, using cost-effective procedures and genuine manufacturer's parts.
Our Service Commitment:
- Confirmation of unit arrival will be provided within 24 hours.
- We expect to complete most calibrations within 7 working days of receipt of confirmation.
- We endeavour to complete repairs to Sonatest manufactured equipment within 7 working days from date of receipt or authorisation to repair.
- All repairs have a warranty period of 3 months on parts fitted.
- We use our best endeavours to offer model support for 5 years after last production date.